Julianne Evans
Life, Career & Leadership Coach
About
If you're navigating a significant change in your life, career, or leadership journey, you're not alone.
Perhaps you're facing a career transition, stepping into a leadership role, preparing for retirement, dealing with loss, feeling overwhelmed, or simply wondering what comes next. These are often the moments when having space to think, reflect and gain clarity can make all the difference.
My role is not to tell you what to do. My role is to walk alongside you, ask thoughtful questions, listen deeply, and help you uncover the answers that are right for you.
I bring more than 30 years of experience leading people, complex operations and major programs, including a decade in senior executive roles within the public sector. What shapes my perspective, however, is that I began my career at an entry level and worked my way through many different roles before becoming an executive. I've experienced organisations from multiple viewpoints and understand both the opportunities and challenges people encounter at different stages of their working lives.
Throughout my career, I have seen leadership that inspires people to thrive and leadership that leaves people feeling unheard and undervalued. Those experiences taught me the importance of authenticity, integrity, empathy and self-awareness—not only in leadership, but in life.
Today, I work with people navigating life, career and leadership transitions. Whether you're seeking greater confidence, clarity, purpose or direction, I offer a calm, practical and supportive space to explore what matters most and identify meaningful next steps.
I also enjoy supporting people who are seeking to enter or progress within the public sector, drawing on many years of experience recruiting, developing and leading people across a wide range of roles and levels.
Alongside my professional experience, I hold a Cert IV in Life Coaching Practice, an MBA (HR & Public Sector Management), and a Bachelor of Administrative Leadership.
Packages
Free Discovery Call
A complimentary conversation to explore what's bringing you to coaching and whether working together is the right next step.
Clarity Session (90 Minutes)
A grounded coaching session to help you connect with what matters most right now, explore your challenge with clarity, and identify your next best step with confidence.
Coaching Journey
A supportive coaching partnership that helps you gain clarity, build confidence, and create lasting change aligned with what matters most to you.
Free Discovery Call
Not sure where to start? Let's talk about what's going on and explore whether coaching could help.
Frequently Asked Questions
What is coaching?
Coaching is a collaborative process that helps you gain clarity, explore possibilities, and take meaningful action towards your goals.
How do I know if coaching is right for me?
If you're feeling stuck, facing a challenge, navigating a transition, or seeking greater clarity and confidence, coaching may be helpful. A Free Discovery Call is a great place to start.
What can coaching help with?
Coaching can support you in areas such as life transitions, career development, confidence, leadership, stress and overwhelm, decision-making, wellbeing, and finding greater purpose and direction.
Do I need to know exactly what I want to work on?
Not at all. Many people come to coaching knowing something needs to change but aren't yet sure what that looks like. Together, we'll explore what's most important and identify the best path forward.
What's the difference between a Discovery Call, Clarity Session, and Coaching Journey?
The Discovery Call is a complimentary introductory conversation. The Clarity Session is a focused one-off coaching session. The Coaching Journey provides ongoing support through a series of coaching conversations designed to create lasting change.
Is coaching the same as counselling or therapy?
Coaching focuses on the present and future, helping you move towards your goals through increased awareness and action. It is not therapy, counselling, or a mental health service.
If you're unsure whether coaching is the right type of support for your situation, that's okay. We can discuss this during a Free Discovery Call. I will always be open about what coaching can and can't help with and, where appropriate, suggest other sources of support that may be a better fit for your needs.
If you're unsure whether coaching is the right type of support for your situation, that's okay. We can discuss this during a Free Discovery Call. I will always be open about what coaching can and can't help with and, where appropriate, suggest other sources of support that may be a better fit for your needs.
Where can I find your coaching policies?
All of my coaching policies - including privacy, records retention, code of conduct, client rights, responsibilities, and scope of practice are listed below. These policies support clarity, transparency and a safe, ethical coaching experience.
1. Privacy Policy
Purpose of This Policy
This Privacy Policy explains how I collect, use, store, and protect personal information provided during the coaching relationship or through my website and communication channels.
My approach to privacy is grounded in integrity, respect, and professional ethics, and aligns with the International Coaching Federation (ICF) Code of Ethics.
1. Information I Collect
I may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Postal address (if provided)
- Emergency contact (optional)
Coaching‑Related Information
- Goals or focus areas
- Session dates
- High‑level, non‑identifiable coaching notes
- Documents you choose to share for coaching purposes
Website or Communication Data
- Information you submit through contact forms
- Email correspondence
- Basic website analytics (non‑identifiable)
I do not collect sensitive health information, diagnostic information, or clinical records.
2. How Your Information Is Used
Your information is used for:
- Delivering coaching services
- Scheduling sessions
- Communicating with you
- Maintaining accurate records
- Meeting ethical and professional obligations
- Improving my coaching practice
Your information is never sold, shared, or used for marketing without your explicit consent.
3. Confidentiality
All information shared in coaching sessions is confidential and handled in accordance with the ICF Code of Ethics.
Information may only be disclosed if:
- You provide written consent
- Required by law or court order
- There is an imminent risk of harm to you or others
- Illegal activity is disclosed
4. Non‑Identifiable Coaching Notes
Coaching notes are kept in a non‑identifiable, high‑level format. Notes focus on themes, goals, and actions, and do not include:
- Full names
- Personal history
- Emotional disclosures
- Identifying details about third parties
This protects your privacy and aligns with best practice.
5. Storage and Security
Your information may be stored in digital or physical form.
Digital Records
- Password‑protected devices
- Secure cloud storage (if used)
- Access limited to the Coach only
Physical Records
- Locked storage
- Access limited to the Coach only
6. Retention Period
Records are retained for a minimum of 5 years from the final coaching session, in accordance with my Records Retention Policy.
After this period, records are securely destroyed.
7. Your Rights
You may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where legally permissible
Requests must be made in writing.
8. Website & Cookies
My coaching website is hosted on Paperbell, which may use standard cookies and analytics tools to support website functionality and understand general usage patterns. These tools do not identify individual users. For details on how Paperbell collects and processes data, please refer to the Paperbell Privacy Policy.
2. Records Retention Policy
Purpose of this Policy
This Records Retention Policy outlines how coaching‑related documents, notes, and information are stored, protected, and disposed of in accordance with the International Coaching Federation (ICF) Code of Ethics and good professional practice.
1. Types of Records Retained
The following records may be kept for each client:
- Coaching Agreement / Contract
- Session dates and attendance
- Brief session notes (non‑therapeutic, coach‑safe, high‑level reflections only, non identifiable)
- Client goals or focus areas
- Email or message correspondence relevant to coaching
- Invoices or payment records (if applicable)
- Any documents the client provides for coaching purposes
Note:
No diagnostic, therapeutic, or clinical records are created or stored, as coaching is not a mental health service.
No diagnostic, therapeutic, or clinical records are created or stored, as coaching is not a mental health service.
2. Retention Period
All coaching records are retained for a minimum of: 5 years from the date of the final coaching session. This timeframe aligns with ICF ethical guidelines and general professional standards.
3. Storage and Security
Records may be stored in digital or physical format, depending on the nature of the document.
Digital Records
- Stored on password‑protected devices
- Protected by up‑to‑date security software
- Access limited to the Coach only
Physical Records
- Stored in a locked cabinet or secure location
- Access limited to the Coach only
4. Confidentiality
All records are treated as confidential and handled in accordance with the ICF Code of Ethics.
Information will not be shared with any third party unless:
- The client provides written consent
- Required by law, subpoena, or court order
- There is an imminent risk of harm to the client or others
- Illegal activity is disclosed
No personal coaching notes are ever shared with ICF or any credentialing body.
5. Disposal of Records
At the end of the retention period, records will be securely destroyed.
Digital Records
- Permanently deleted from all devices and backups
- Files overwritten or securely erased
Physical Records
- Shredded or otherwise destroyed to prevent reconstruction
6. Client Access to Records
Clients may request access to their coaching records at any time during the retention period.
Requests must be made in writing.
Requests must be made in writing.
7. Updates to This Policy
This policy may be updated periodically to reflect changes in ICF standards, legal requirements, or best practice.
8. Non‑Identifiable Coaching Notes
In alignment with coaching best practice, coaching session notes are kept in a non‑identifiable format wherever possible. This means:
- Notes do not include the client’s full name, address, or contact details
- Notes avoid personal history, sensitive disclosures, or emotionally detailed content
- Notes focus on coaching themes, goals, actions, and observations relevant to the coaching process
- Notes are written in a brief, high‑level, non‑clinical style
- If a note references another person (e.g., family member), only non‑identifying descriptors are used
The purpose of this approach is to protect client privacy and ensure that coaching records remain professional, minimal, and aligned with the ICF Code of Ethics.
3. Code of Conduct
1. Ethical Standards
I adhere to the International Coaching Federation (ICF) Code of Ethics, including:
- Respect for each client’s autonomy, dignity, and confidentiality
- Clear boundaries and a commitment to practising within my scope
- Honesty and integrity in communication and conduct
- Ongoing professional development and reflective practice
- Avoidance of conflicts of interest or dual relationships
2. Professional Conduct
- I act in the best interests of my clients at all times.
- I will refer clients to other professionals if coaching is not appropriate or if additional support is needed.
- I maintain accurate, secure records and honour client privacy in accordance with my Records Retention Policy.
- I seek supervision, mentoring, and feedback to continually improve my practice.
3. Non‑Identifiable Record Keeping
Coaching notes are kept in a non‑identifiable, high‑level format. Notes focus on themes, goals, and actions, and do not include sensitive personal details, emotional disclosures, or information that could identify third parties.
4. Scope of Coaching
Coaching is a forward‑focused, non‑clinical process. It is not a substitute for mental health care, counselling, legal advice, or medical treatment. If such support is needed, I will discuss appropriate referral options with the client.
4. Coachee Rights Statement
Your Rights as a Coaching Client
As a coaching client, you have the right to:
Respect & Dignity
- Be treated with respect, dignity, and professionalism
- Be welcomed into a safe, inclusive, non‑judgmental coaching environment
Autonomy & Choice
- Set your own goals and define success on your terms
- Decline to answer any question or participate in any activity
- Make your own decisions throughout the coaching process
Confidentiality
- Expect confidentiality in accordance with the ICF Code of Ethics
- Understand the limits of confidentiality (legal requirements, risk of harm, or illegal activity)
Non‑Identifiable Record Keeping
- Have your coaching notes kept in a non‑identifiable, high‑level format
- Request access to your records and ask for corrections where appropriate
Informed Participation
- Ask questions and receive clear information about the coaching process
- Understand the scope of coaching and how it differs from therapy, counselling, legal advice, or medical treatment
Safety & Boundaries
- Expect clear professional boundaries
- Receive referrals to other professionals if coaching is not appropriate
Feedback & Voice
- Provide feedback at any time
- Raise concerns without fear of judgment or negative consequences
Right to End Coaching
- End coaching at any time, for any reason, without penalty
5. Client Responsibilities Statement
Your Role in the Coaching Process
Coaching is a collaborative partnership. As a coaching client, you play an active role in shaping your experience and outcomes. These responsibilities help create a safe, effective, and meaningful coaching relationship.
1. Responsibility for Your Own Decisions
You are responsible for your own choices, actions, and outcomes.
Coaching supports clarity and exploration, but you remain the decision‑maker in your life.
Coaching supports clarity and exploration, but you remain the decision‑maker in your life.
2. Active Participation
You agree to participate fully in the coaching process by:
- showing up to sessions on time
- engaging honestly and openly
- completing agreed‑upon actions or reflections (where relevant)
- communicating your needs, preferences, or concerns
3. Honesty & Openness
You agree to communicate truthfully about:
- your goals
- your expectations
- what is or isn’t working
- any changes in your circumstances that may affect coaching
You may decline to answer any question or activity at any time.
4. Respect for Boundaries
You agree to respect the professional boundaries of the coaching relationship, including:
- understanding the scope of coaching
- recognising that coaching is not therapy, counselling, legal advice, or medical treatment
- seeking additional professional support when needed
5. Confidentiality of Shared Materials
You agree to respect the confidentiality of any tools, worksheets, or materials provided during coaching and use them only for personal development.
6. Attendance & Scheduling
You agree to:
- attend scheduled sessions
- provide notice if you need to reschedule
- honour any cancellation policies that apply to paid programs
7. Emotional Safety
You agree to let the coach know if:
- you feel overwhelmed
- a topic feels too sensitive
- you need to pause, slow down, or shift direction
Your wellbeing is always the priority.
8. Feedback & Communication
You are encouraged to provide feedback at any time.
If something isn’t working for you, you agree to raise it so adjustments can be made.
If something isn’t working for you, you agree to raise it so adjustments can be made.
9. Responsibility for Personal Information
You agree to provide accurate information and understand that:
- coaching notes are kept in a non‑identifiable, high‑level format
- you may request access to your records
- you may request corrections where appropriate
10. Ending Coaching
You may end the coaching relationship at any time.
If you choose to do so, you agree to communicate this clearly so the relationship can be closed respectfully.
If you choose to do so, you agree to communicate this clearly so the relationship can be closed respectfully.
6. Scope of Practice
Purpose
This Scope of Practice outlines the boundaries, responsibilities, and ethical foundations of my coaching work. It clarifies what clients can expect from me as a professional coach and what falls outside the scope of coaching. This supports transparency, safety, and a shared understanding of our work together.
This Scope of Practice outlines the boundaries, responsibilities, and ethical foundations of my coaching work. It clarifies what clients can expect from me as a professional coach and what falls outside the scope of coaching. This supports transparency, safety, and a shared understanding of our work together.
What Coaching Is
Coaching is a collaborative, future‑focused, strengths‑based process designed to support clarity, insight, decision‑making, and meaningful action. My role is to:
- ask thoughtful, reflective questions
- help you explore perspectives, patterns, and possibilities
- support you to identify your own goals, values, and next steps
- hold a steady, non‑judgemental space for reflection and growth
- offer tools, frameworks, and practices that align with your needs
- support accountability in a compassionate, human way
Coaching is not about giving advice, fixing problems, or directing your choices. You remain the expert in your own life.
What Coaching Is Not
Coaching is not:
- counselling
- psychotherapy
- mental health treatment
- crisis support
- clinical assessment
- medical, legal, financial, or therapeutic advice
Coaching does not diagnose, treat, or manage mental health conditions. It does not replace the care of a psychologist, counsellor, psychiatrist, GP, or other qualified health professional.
If at any time your needs fall outside the scope of coaching, I will discuss this with you and may recommend referral to an appropriate professional.
My Role as Your Coach
As a coach, I commit to:
- maintaining a safe, respectful, and confidential space
- working within my training, experience, and professional boundaries
- practising ethically and responsibly
- being transparent about my qualifications and limitations
- supporting your autonomy, agency, and decision‑making
- offering tools and reflections that align with your goals
- referring you to other professionals when appropriate
I hold a Cert IV in Life Coaching Practice from the Life Coaching Institute (Aust) Pty Ltd and I work within the ethical expectations of non‑clinical, values‑led coaching.
Your Role as the Client
Clients are responsible for:
- bringing topics, goals, or areas of focus to sessions
- making their own decisions and taking action
- communicating openly about needs, boundaries, or concerns
- seeking appropriate professional support when needed
- informing me if they are receiving other support (e.g., therapy) that may interact with coaching
Coaching works best when approached with honesty, curiosity, and a willingness to explore.
Confidentiality and Boundaries
All coaching conversations are confidential, with the following exceptions:
- risk of harm to yourself or others
- legal obligations (e.g., subpoena)
- explicit consent from you to share information
I do not record sessions unless mutually agreed. I do not share client information with third parties without consent.
Referrals and Safety
If at any point it becomes clear that your needs would be better supported by a mental health professional, medical practitioner, or other specialist, I will discuss this with you and may recommend referral. Coaching can complement therapeutic or clinical support but does not replace it.
Ethical Practice
I am committed to:
- maintaining professional boundaries
- practising within my competence
- ongoing learning and reflective practice
- respecting your autonomy, dignity, and lived experience
- creating a safe, inclusive, and non‑judgemental environment